Farewell Paash…..it was good to know thee!
I’ve had a rough three days. Very upsetting and unsettling to say the least. Sure, i ran. I ran with a purpose! Well maybe not a purpose, but lets just say…all my runs mean something to me.
Anyway, so Tuesday morning as usual, i went for my morning run. It was a great run.
Not fast by anyones standards. Not fast by my standards, but i did it. My longest run to date. Come home all excited, plug in the USB, again all excited. NOTHING HAPPENS. Paash is not transferring my data! WTF? I try again. Nothing! So, i’m all nervous now thinking i fucked something up. I go to Garmin support, look up trouble shooting. Tried things. NOTHING!
Next step. Bad move by the way. I call Garmin tech support, if thats what you want to call it. So i get a guy who tells me to do this and that and then something else. All seems to be in order, he says. Does it transfer?? NO!! He says “let me transfer you to software department”…OK! I get disconnected. Call back. They say there is a 30-35 min wait. CLICK!!
Wednesday, exact same thing happens. No transfer and this time even worse. The only thing the garmin tells me is how long i ran. No distance or calories burned. Call up. Same deal. Let me transfer you to software. Now here’s where it gets a bit dicey!! Lady comes on. I tell her problem. She tells me “OK, let me get the garmin 405 booklet!!!…So, she is literally reading the manual to tell me what to do. She tells me the garmin is not her area of expertise!! So as nice as possible i say “So what is your area of expertise??Boating GPS she tells me. I scratch my head in bewilderment. She takes my phone number and asks me when is a good time for someone to call me back. I tell her. Time comes and goes, no call.
I call. Get a guy named Seth. I always liked that name so i felt a bit hopeful. Let me tell you, Seth dude really tried to help me. He gave it his best shot. This is day 3 of me talking to Garmin tech support, so you can imagine how pleasant i was right??? Finally, i say look dude, this is a 2 month old watch. I want a new one like right now!! He stuttered a bit and said “OK”. So, tomorrow he is UPSing me a new Garmin 405. When i get it, i have to take out the watch, leave everything else in the box because i have all the stuff it came with and put the old watch in the box to send back. I even had to give my credit card # and he said once they receive my watch they will credit me the $299. Can you imagine. They are charging my credit card for $299.
This last call lasted 1 hour. Last nights call lasted 1 hour 3 min. The first call lasted 35 min. So, that is 2 hours 38 min of my life i cannot get back!!!
My rant is over. I feel calmer now. I know these things happen but they always seem to happen to me. At least once a week, i am calling some sort of tech support! I lack patience. Sometimes, i get nasty. It’s not a good quality to have.
I am very sorry Paash, i could not Fix You!!!
I must come up with a new name. Tomorrow, i run with my old Timex watch. You know the one? Ah sweet technology!!!